Please feel free to point to
this document. For non-profit purposes you may copy this page
provided the above copyright notice is attached. For inclusion
in for-profit works, please contact the author at maxw@maxwideman.com
The sending of a message that is received and understood as intended. A two-party process requiring willingness, motivation and discipline on the part of both sender and receiver. [D04356]
The number of labor units necessary to complete the work. Effort is usually expressed in staff hours, staff days or staff weeks and should not be confused with duration in time. [D00591]
A term created by Pareto, an Italian sociologist, meaning that a process or methodology will accommodate 80% of the situations that arise, with 20% of the situations requiring handling on a case-by-case basis. [D04081]