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Project Quality Management

 Quality

 Quality in general

what is project quality management?
understanding quality in projects
project quality definitions
product quality attributes
quality in the project's life span
doing it right
is quality free?
five steps to "free" quality
total quality philosophy
target market basic issues
what is quality?
lean, six sigma & lean six sigma
four new models put quality in its place

 Quality Assurance

quality assurance criteria
quality assurance content
quality assurance tools and techniques
quality assurance examples
how much quality management?
fundamental evaluation factor ratings

 Quality Control

what is quality control?
quality control techniques
production quality control
cost of quality
quality management on large projects
more on project quality management
did you give up on quality?

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