This Guest paper was submitted for publication and is copyright to Lauren Winans  2022.

Published here June 2022.

Editor's Note | Introduction | The Evolution of HR 
Defining People Operations | Employees as Customers 
The Success of People Ops | Required Skills and Qualifications of PO Staff

Required Skills and Qualifications of PO Staff

Successful PO Managers are persuasive, polite, and professional. They can work with a variety of people and personalities and stay calm while resolving conflicts. PO Managers can also quickly adapt to changing conditions, such as new regulations or a situational shortage of applicants with essential skills. Some top skills and qualifications for PO Managers include:

  • Outstanding written and verbal communication skills
  • Leadership skills
  • Organization and time management skills
  • Understanding of the products or services the business provides and their industry overall
  • Thorough knowledge of employment laws
  • Ability to keep track of a variety of details
  • Ability to analyze and interpret employee surveys

So now you know, it's all up to you.

The Success of People Ops  The Success of People Ops

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