This Guest paper was submitted for publication and is copyright to Lauren Winans  2022.

Published here June 2022.

Editor's Note | Introduction | The Evolution of HR 
Defining People Operations | Employees as Customers 
The Success of People Ops | Required Skills and Qualifications of PO Staff

The Evolution of HR

In the past decade, HR departments have evolved to become more strategic and proactive, rather than reactive and rigid. The employee experience has become crucial in recent years. Issues of diversity, workplace culture, and employee engagement are at the forefront of the modern HR approach.

In project management environments, there is a strong, ongoing need for this people-centered approach. Every member of a project management team is critical to a project's success. If the selection of a project's team is not done by the project's project manager, then HR's job is to vet and hire the right talent for the team. Simply focusing on processes and rules will not get the job done effectively. Where people operations were once a "nice-to-have" bonus to a robust HR program, they have become a necessary component of today's work environment.

Author's Introduction  Author's Introduction

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