Just remember . . .
Remember all of your communications
- Are "on the record" for future reference, even litigation
- Regardless of the message or the medium
So, be sure to
- Make them all clear, concise and to the point
And above all
- Make them all polite and business-like
Just remember
- What may seem reasonable when you write it today
- Looks and sounds very different when read out in court months later !