Ten Commandments for Listening - 1
Poor listening
- Is probably one of the main reasons
- Why projects go off track
Good listening tips
- Stop talking
- You cannot listen if you are talking !
- Put the talker at ease
- Help the talker to feel free to say what they think
- Show the talker you really are interested
- Listen to understand, not to oppose or reject
- Remove distractions
- Don't doodle, tap, shuffle papers