Comment on this Position
This is a management position
- On the project management team
- Representing the party for whom the project's service product is being developed
- I.e. the direct beneficiaries
This position
- May be titled "Client" or "Customer"
- Typically a "client" is one who buys services
- A "customer" is one who buys product
In some organizations, such as IT
- A "client " is internal; a "customer" is external
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Ranking Level 3 or 4 (See Issacon #1275, p8)