Technical Risks - 3
- Successful commercial software provides a de facto standard
- Reducing risk of user rejection of the interface
- But the customer is at the mercy of the COTS software supplier
- With every upgrade that comes along
- And consequent rework and testing every time
- Worse, if the supplier abandons support
- The customer is left with a legacy application
- Controlling the technology is also difficult
- Especially if proprietary protection is in place