Completing the Project Plan - 10

Step 12: Key Success Indicators (KSIs)

Sometimes known as:
- Key Performance Indicators, or
- Project Success Criteria
Check back to the list of Stakeholders (Step 1)
Ask: Who are the three or four who are the most important to us?
- Mark them
Now ask: What is it that is most likely to make these people happy?
- List the items